FAQS

FREQUENTLY ASKED QUESTIONS

GENERAL

  • Do you have children's life jackets?

    Yes children's life jackets are available upon request, just ask for these when boarding. Adult life jackets are always stowed on board.

  • What is the pricing?

    We offer a range of cruise options and pricing, ranging from skipper yourself to skippered cruises from 9 to 35 people.


    Follow the 'Book Now' button to explore cruise options and prices.

  • Can reservations be rescheduled or cancelled?

    Reservations can be rescheduled free of charge up until 24 hours before trip, though cannot be cancelled. Within 24hrs of start time your booking we will do our best to accomodate. You can often extend your booking whilst underway.

  • How long before booking do we need to arrive?

    Your group must arrive 15 minutes before departure. This is to allow necessary time for on-boarding and briefing. If you're late, you will have less time on the water, as your boat remains due back at scheduled time of booking.

  • Can we bring pets along?

    Yes our boats are very pet friendly, and pooches make the best deck hands! Be careful giving pets too much responsibility though, the Yarra scenery can be distracting.

  • Are the boats wheelchair accessible?

    Unfortunatly the boats are NOT wheelchair accessable. There are however, ways that we can accomodate in certain circumstances. Please contact our friendly staff and they can run you through the available options.

  • What happens when the weather is bad?

    With bad weather days we are a little more flexible when it comes to our cancellation policy. We suggest calling at least 3 hours before your booking and we can advise you as to what's happening with the weather and your options to either proceed with your trip or to rebook.

SKIPPER YOURSELF

  • Do I need a boating licence?

    As our boats are reasonably low powered, you don't need a boating licence to operate them. You must however be 18 or older and comply with water navigation and safety laws. We'll brief you on these before your trip.

  • Can we bring and drink alcohol?

    It's required by law the nominated skipper must not be under the influence of drugs or alcohol and remain 0.00% BAC. Alcohol consumption laws are enforced by Victoria Water Police and comprise heavy fines. 


    All other guests must comply with our alcohol limits: 

    - One bottle of wine (per two persons)

    - Three bottles/cans of pre-mixed spirits, beer or cider (per person)

    - No straight spirits are permitted. 


    Any antisocial behaviour will lead to the trip being terminated with no refund.

  • Where do we start the trip?

    All Skipper Yourself trips launch from our dock at WTC WHARF, which is is close to CBD and all public transport options. See more info here.

  • Can we bring own food and drinks?

    Absolutely. All good boat trips involve food and drinks, and our boats are designed for stability and festivity on the water.

  • Is there a minimum age for skipper?

    Yes, as well as being responsible and devilishly good looking, the designated skipper must be 18 years of age or over.

  • How many people on the boat?

    Our Skipper Yourself boats can fit up to 9 people. 

  • What are the available hours?

    Skipper Yourself trips are available 7 days a week from 9.30am until Sunset. Hit the 'Book Now' button below to see available times available for current season.

  • Where can we cruise?

    The vast beauty of the Yarra River can be explored at your own pace. Our Skipper-Yourself boats can travel between Victoria Harbour (in Docklands) and Victoria Bridge (in Richmond).

  • What happens if I return the boat late?

    If you return boat late, the extra time will be charged. If a group scheduled after you is delayed as a result, you will be charged for both your extra time and the other group’s waiting time. Please ensure you return your boat at the agreed time to avoid issues.

  • Can I extend my trip while already out on the water?

    You can often extend trip whilst underway. To do so contact us on 1300 915 605 to check on boat availability. If possible, we can extend your trip and the extra time will be at discounted rate of longer trip duration.

  • Do I pay a security deposit/bond?

    For Skipper Yourself we reserve right to charge a $300 security deposit should boat be returned damaged or breach of customer responsibilities.

  • Can I get a boat without booking in advance?

    We recommend booking ahead as boats are limited. You're certainly welcome to try your luck same day however, just call us on 1300 915 605 to check boat availability at any time.

SKIPPERED CRUISES

  • Where do we start the cruise?

    Our Skippered Cruises launch from our dock at Southgate Landing Berth 4, which is close to CBD and all public transport options. If you'd prefer to be picked up at another location, just let us know beforehand.

  • How many people on the boat?

    Our Skippered Trips can carry up to 8 or 16 passengers

  • Can we start and/or end at different location?

    If you have specific requests on pick-up or drop-off location (for a Skippered trip), please Contact Us beforehand and we'll try to accommodate.

  • What are the available hours?

    Individual cruise packages run at scheduled times, while private Skippered cruises are available 24/7 (upon request). We also run special events which can fall at specific times, join our list to stay tuned.

  • Where do we cruise?

    Skippered trips can be tailored to explore anywhere throughout the Yarra River, Maribyrnong River, and around Williamstown area. Depending on what you'd like to see and do, we'll make an awesome experience for your group.

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